Privacy Policy
Last Updated: August 25th, 2026
Effective Date: August 25th, 2026
1. Introduction
Goalker Co., Ltd, operating under the Goalker brand (“Goalker,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, store, transfer, and protect personal data when you visit or interact with the Goalker website at www.goalkerglobal.com and its related pages, submit an inquiry through our website forms, request product information, technical materials, samples, quotations, or customized solutions, subscribe to our newsletters or other marketing communications, communicate with us by email, telephone, online form, social media, trade show, or other business channels, or otherwise interact with Goalker in a professional or business capacity.
This Privacy Policy primarily applies to business contacts, potential customers, dealers, distributors, partners, suppliers, and other visitors who interact with our corporate website.
The Goalker website is intended for product information, brand communication, and business inquiries. It does not currently provide direct online purchasing, payment processing, customer accounts, or e-commerce transaction services.
For purchases, payments, orders, shipping, or other transaction-related activities conducted through our independent online store or third-party platforms, separate privacy policies and terms may apply.
2. Personal Data We Collect
The types of personal information we collect depend on how you interact with Goalker.
2.1 Information Submitted Through Inquiry Forms
When you submit an inquiry or contact us, we may collect personal information such as your name, email address, telephone number or WhatsApp contact information, company name, country or territory, and the type of inquiry you submit, including dealership, distribution, customized solutions, product information, or general business communication.
We may also collect any other information that you voluntarily provide in your message.
Please do not submit confidential technical information, trade secrets, sensitive personal information, or proprietary materials through general website forms unless a separate confidentiality arrangement has been established.
2.2 Website Technical Information
When you visit our website, we may automatically collect limited technical information necessary for website operation, security, and performance improvement.
Such information may include your IP address, browser type, device information, operating system information, pages visited, access time and duration, referral source, and website performance and security logs.
We use this information mainly to maintain website functionality, improve user experience, and protect our website from unauthorized activities. We retain such information only for as long as reasonably necessary for these purposes or as required by applicable laws.
2.3 Information from Other Sources
We may receive professional information about you from other sources in a business context, including business partners or referrals, dealers, distributors, representatives, trade shows, exhibitions, industry events, publicly available business websites, professional networking platforms, or business directories.
We only use such information where permitted by applicable laws and where such use is consistent with reasonable business expectations.
3. How We Use Personal Information
We may use personal information for the following purposes:
3.1 Responding to Business Inquiries
We may use your information to respond to your questions or requests, provide product information, technical documents, quotations, or samples, understand your requirements, evaluate customized solutions, discuss dealership, distribution, or partnership opportunities, and arrange meetings, demonstrations, or other business communications.
3.2 Managing Business Relationships
Where you represent an existing or potential customer, dealer, distributor, supplier, or business partner, we may use personal information to establish and maintain business relationships, communicate about products, projects, specifications, and cooperation matters, manage business records, provide technical or operational updates, and support contractual or commercial activities.
3.3 Website Operation and Security
We may use technical information collected through our website to operate and maintain our website, improve website performance, detect security risks, misuse, or unauthorized activities, and troubleshoot technical issues.
3.4 Improving Products and Services
We may use inquiries, feedback, and aggregated business information to understand customer needs, improve products and services, improve website content and user experience, and support internal business planning.
Where possible, aggregated or anonymized information will be used for these purposes.
3.5 Business Communications
Where permitted by applicable laws, we may send business-related communications, including product updates, technical information, company news, exhibition or event information, and cooperation opportunities. Where required by applicable laws, we will obtain your separate consent before sending marketing communications. You may withdraw your consent or unsubscribe at any time by using the unsubscribe link provided in our communications or by contacting us directly. Your request will generally take effect within 10 business days after we receive and process your request.
4. Legal Basis for Processing
Depending on applicable laws, we may process personal information based on:
- Consent: where you provide permission for specific processing activities;
- Pre-contractual steps: where processing is necessary to respond to your inquiry, prepare quotations, or evaluate cooperation opportunities;
- Legitimate interests: including operating our website, maintaining business relationships, improving services, and protecting our business operations;
- Legal obligations: where processing is required by law.
Where processing relies on consent, you may withdraw your consent at any time. Withdrawal does not affect processing conducted before withdrawal.
5. How We Share Personal Data
We may share personal information only when reasonably necessary and permitted by applicable law.
- Affiliates: We may share information with related Goalker entities involved in sales, manufacturing, research and development, quality management, customer communication, or other business operations.
- Service Providers: We may use trusted service providers that support our business operations, including website hosting and maintenance, website development, cloud storage, cybersecurity, communication services, CRM systems, form processing, analytics services, translation services, and professional consulting services. These service providers are permitted to process personal information only as necessary to provide services to Goalker and are expected to protect such information appropriately. Where applicable, we enter into data processing agreements or similar arrangements with service providers to ensure that personal information is processed only in accordance with our instructions and for the agreed purposes. Service providers may not engage any sub-processors or further delegate the processing of personal information without our prior authorization, or process personal information beyond the scope necessary to provide the contracted services. For analytics purposes, we may use third-party analytics tools to help us understand website performance and visitor interactions. Such third-party providers may process relevant information in accordance with their own privacy policies and applicable data protection requirements.
- Business Partners: Where necessary to respond to your inquiry or support business cooperation, we may share relevant information with authorized distributors, regional representatives, technical partners, certification organizations, or other business partners.
- Legal Requirements: We may disclose personal information where necessary to comply with legal obligations, respond to lawful government requests, protect legal rights, prevent fraud or security incidents, or enforce agreements.
6. International Data Transfers
As an international company, Goalker may process personal information in countries or regions where we, our affiliates, or service providers operate.
Where required by applicable laws, we take reasonable measures to ensure appropriate protection of personal information during international transfers.
1. To provide you with our products or services, establish and manage business relationships, enhance our communication, business cooperation, and professional exchanges with you, respond to your inquiries and complaints, and fulfill our business management and compliance record-keeping requirements, we may allow our affiliates located outside China (such as entities in the European Union, the United Kingdom, the United States, Japan, South Korea, Singapore, Malaysia, India, and other countries or regions), as well as relevant service providers (such as system providers and service providers) and industry associations, to process your personal information.
2. Our products may be marketed and distributed in multiple countries and regions worldwide. To ensure product safety and compliance, we may submit adverse event information provided by you to regulatory authorities in other countries or regions where the relevant product has been marketed.
7. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, or as required by applicable laws, regulations, contractual obligations, and legitimate business needs.
The retention period may depend on the nature of the information, the status of our business relationship, and relevant legal or security requirements. When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely store such information in accordance with applicable requirements.
We implement reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, misuse, accidental loss, disclosure, alteration, or destruction. These measures may include access controls, confidentiality obligations, and appropriate security safeguards.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security. In the event of a personal information security incident, such as unauthorized access, disclosure, alteration, or loss of personal information, we will take appropriate measures and provide notifications to relevant regulatory authorities and affected individuals in accordance with applicable laws.
8. Understanding your rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
These rights may include requesting access to your information, requesting correction of inaccurate information, requesting deletion of personal information, requesting restriction of processing, objecting to certain processing activities, withdrawing consent where applicable, requesting information regarding our processing activities, or submitting complaints to relevant privacy authorities.
If you wish to exercise any of the rights described above, you may contact us through the methods provided in the “Contact Us” section below.
To protect your privacy and the privacy of others, we may need to verify your identity before completing your request.
If we process your personal information based on your consent, and you choose not to provide consent or later withdraw your consent, we may be unable to provide certain services described in the section “How We Use Personal Information.”
9. Third-Party Websites
Our website may contain links to third-party websites, including our online store, social media platforms, partners, or other external services. These third parties operate independently and may have their own privacy policies.
Goalker is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
10. Updates to this Global Privacy Notice
This Notice is subject to periodic review and may be changed at any time to reflect updates in our practices, technology, or legal obligations. Where material changes are made that may significantly affect your rights or the way we process your personal data, we may provide advance notice through website announcements, email notifications, or other appropriate methods. We recommend that you review this Notice regularly to stay informed about how we are protecting your personal data.
11. Contact Us
For questions, requests, or concerns regarding this Privacy Policy or our handling of personal data, please contact:
Goalker Co., Ltd
Registered Address:
1508 Kun Yang Road,
MinHang District,
Shanghai, P.R. China.
Email: marketing@goalkerglobal.com
